FAQ

FAQ

  • Q1:

    Is the system with warranty?

    Yes , the 360 degrees bird view has 24 months warranty.

  • Q2:

    Can the system work with Car Decoder?

    Yes , our system can work with decoder.

  • Q3:

    How to install the cameras ?

    The cameras will be adjusted by the calibration cloths. The detail installation as in the user manual.

  • Q4:

    What is the effect when they works at night?

    Our system is SONY225 lens , with 0.01Lux Minimum Illumination. So it is high quality to work at night.

  • Q5:

    How is the system working ?

    Automatically to work , such as ,

    1) when you turn left , it will be automatically to shows left camera video +Bird view

    2) When you turn right , it will be automatically to shows right camera video + bird view

    3) When you go straight, it will be automatically to shows front camera video + bird view

    4) When you reverse , it will be automatically to shows rear camera video + bird view

  • Q6:

    Why after pulling real-time, SD card has a lot of different length of time and size files?

    Because he files pulled in real time are saved separately, and a new live file starts recording when real-time starts, in order to video smoothly, Data Rate is compressed, so the size becomes smaller.

  • Q7:

    Why it was not locate sometimes?

    If it is a weather and environmental factor, when you are in a very dense area of tunnels, bridges, woods and underground parking lots, it can cause the AutoCam not to receive signal, leaving this environment, can be automatically restored.

  • Q8:

    Why can’t pull the real-time?

    Check if the AutoCam is waking up in the state, AutoCam wakes up within 12 seconds alarm can. not pull real-time.

  • Q9:

    Why the Bluetooth, which was previously set as the owner, not automatically connected?

    Due to the AutoCam settings changed, the Bluetooth display fails when connected the AutoCam again, you need to delete the account in the Bluetooth settings of the phone, and then re-connect the connection settings.

  • Q10:

    Why suddenly get stuck in real time?

    It may be that someone else is pulling as the APP supports multiple people to add accounts, but only one device pulls live and plays back video.

  • Q11:

    Why does the AutoCam connected and not online?

    Check whether the 4G network has signal or not, and your mobile phone connectted to the hotspot, check if you can access the Internet.

  • Q12:

    Is there a leak in recording video files when there is no standby?

    Because the AutoCam is stop recording when the video list plays a recorded video and views the photo.

  • Q13:

    Why the SD card can not be recorded automatically?

    · Since the high-definition video data is large, when the video is recorded and stored, each frame of data is stored in the memory card. If use a low-speed card for storage, the storage speed and the video required for the video recording will appear. It is recommended that users use C10 or above high-speed memory card.

    · Check if the memory is full and cannot be recorded, and if so, please format the memory card.

  • Q14:

    Why does AutoCam can not wake up when there is no power failure and standby?

    Please check if the screen saver was setted .

  • Q15:

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  • Q16:

    Can you give me the details of someone who can fit these for me?

    Can you give me the details of someone who can fit these for me?

    Can you give me the details of someone who can fit these for me?

    Can you give me the details of someone who can fit these for me?

    Can you give me the details of someone who can fit these for me?

  • Q17:

    Can I fit them myself?

    Yes you can. The majority of our customers fit the parking sensors themselves with no trouble. The wiring is very simple, just requiring you to connect two wires. The power wire connects to the cable which powers the reversing light, so when you put the car into reverse and the rear reverse light comes on it will also switch on your parking sensors. The second wire just needs to be connected to the chassis of the vehicle to earth the system. If you are worried about drilling holes in your bumper then we have adhesive systems too.